rimi99 Responsible Gaming — Your safety is our priority
rimi99 believes gaming should be entertaining and controlled. Our protection tools, limit-setting features, and 24/7 support are always ready to keep you safe.
What is Responsible Gaming and why does it matter?
Online gaming is an enjoyable form of entertainment — but it stays enjoyable only when you play within consistent limits. Responsible gaming at rimi99 means staying in control of your budget, your time, and your mental state while you play. We want every player to play according to their own choices, with awareness and enjoyment.
When gaming turns into a problem, it is no longer entertainment. It can then have a negative impact on family, work, and financial life. rimi99 takes this seriously, which is why we provide a number of responsible gaming tools and resources to help keep you safe and well at all times.
Please note: rimi99 is only for those aged 21 or above. No one under age may create an account or play on this platform.
Our Protection Tools
Deposit Limit
You can set the maximum amount you want to deposit per day, per week, or per month. Once a limit is set, it cannot be increased before the specified period ends — this is the most effective way to keep your budget under control.
Session Time Limit
Playing for too long at a stretch is never a good idea. With our time-out feature you can arrange to be logged out automatically after a set amount of time. Set the length of each session yourself.
Self-Exclusion
If you feel gaming is getting out of control, choose a temporary or long-term self-exclusion. Your account can be closed for a set period. During this time you will not be able to log in.
Loss Limit
If you lose more than a specified amount, your account will automatically stop accepting new bets for that period. This feature directly helps keep financial losses under control.
Break (Cooling-Off)
Taking a temporary break is sometimes the best step. You can activate a cooling-off period of 24 hours, 72 hours, or one week. During this time no bets can be placed or deposits made.
24/7 Support
Our live chat team is always available to help with any responsible gaming matter. Talk to us directly in Bengali — we are here for you.
Recognize the Warning Signs
Gaming problems do not look the same for everyone. If any of the following apply to you or someone you know, it is time to seek help.
Behavioral Signs
- Repeatedly trying to play to win back lost money
- Spending more time or money than planned
- Being unable to stop gaming or failing to do so repeatedly
- Lying or keeping secrets about gaming
Emotional and Financial Signs
- Relationships with family or friends suffering because of gaming
- Continuing to game by taking on debt or borrowing money
- Feeling restless or irritable when not playing
- Losing focus on work or studies
Please note
If these signs appear, contact us on live chat without delay or email [email protected]. We will listen without judgment and help.
Steps to Keep Yourself Safe
Step 1: Set a deposit limit
Never play beyond your monthly budget. Go to Account Settings and set a daily, weekly, or monthly deposit limit. The minimum deposit amount at rimi99 is ৳500. If you feel you need to raise this limit, wait at least 7 days and think it over again.
Step 2: Set your playing time
Do not play more than a set amount of time each day — decide this in advance. Keep our session timer running. When the set time is up, take a break, spend time with family, or go outside.
Step 3: Review your transaction history
You can see a full history of all your deposits, bets, and withdrawals at rimi99. Review it once a week. Keep a clear picture of how much you are spending and how much you are winning.
Step 4: Use self-exclusion if needed
If you feel you need a break, close your account for a set period — temporarily (24 hours to 30 days) or permanently. We will always help you with this decision. Contact the support team.
Step 5: Let someone close to you know
Tell a family member or a trusted friend about your gaming habits. Someone you trust can often spot a problem sooner from the outside and offer a helping hand. Responsible gaming is not a solo journey.
Strict age limit — for ages 21 and above
rimi99 is only for adults aged 21 or above in Bangladesh. Age is verified at registration and identity documents may be requested if there is any doubt. If you know that someone under age is using this platform, please inform our support team immediately. Child protection is one of our highest priorities.
If children are at home, do not leave your account logged in on a device. Do not save your password in a browser and keep your computer or phone password-protected.
Tips for Healthy Gaming
Responsible gaming is not just about avoiding problems — it is the way to keep gaming truly enjoyable. Following the habits below will keep your gaming experience positive at all times.
Play for entertainment, not for income
Do not think of gaming as a primary source of income. Winning is never guaranteed.
Do not chase lost money
Accept losses when they happen. Trying to "win it back" increases the risk of losing even more.
Do not play when you are in a bad mood
Playing while angry, sad, or under stress makes it harder to make good decisions.
Take regular breaks
Take at least a 10 to 15 minute break every hour. Get up, walk around, drink some water.
Never play with borrowed money
Only spend money that you can afford to lose without it causing problems in your life.
Keep up other hobbies and relationships
Gaming should be a small part of life, not all of it.
Ways to Get Help
If you or someone you know feels gaming is out of control, seeking help is not a weakness — it is an act of courage.
24/7 Live Chat Support
Speak directly with our Bengali-speaking support team any time of the day or night. Log in to your account and start a live chat. Help is available for anything from activating a tool to closing an account.
Contact by Email
Email us for any request or question related to responsible gaming. We will respond promptly.
[email protected]
Help from Family and Friends
Let someone close to you know. A family member or trusted friend can often see the problem more clearly from the outside and provide the help you need.
Responsible Gaming FAQ
Start playing safely — today
Enjoy your favorite games at rimi99 — completely safely and responsibly. Set limits, take breaks, and keep gaming in its place as entertainment.
For players aged 21 and above only. Play responsibly.