Frequently Asked Questions
Answers to all your questions about rimi99
From opening an account to withdrawing money via bKash — the most popular questions from players in Bangladesh about rimi99, all in one place.
If a question comes to mind while using rimi99, this page is your best companion. Below we have organised detailed answers across five categories: account and registration, deposits and withdrawals, games and gameplay, bonuses and promotions, and safety and responsible gaming. Every answer has been written with the real experiences of players in Bangladesh in mind. Our 24/7 Bengali live chat support is also always ready.
Account and Registration
To open an account at rimi99, you need an active mobile number and a valid email address. You can create an account in just a few minutes by filling in your name, date of birth, and password in the registration form. Please note that rimi99 is only for users aged 21 and above.
No, each person is allowed only one account at rimi99. Creating multiple accounts is against our rules and may result in a temporary or permanent suspension. Any attempt to claim bonus benefits through multiple accounts will be considered void.
Click the "Forgot your password?" option on the rimi99 Login page. Enter your registered email or mobile number and an OTP or reset link will be sent to you. Once you set a new password, you can log in again. For any issues, contact us via 24/7 live chat.
rimi99 may carry out KYC verification to ensure safe gaming. This typically involves verifying a copy of your national ID or passport and your mobile number. The verification process is simple and completed quickly. It helps secure your account and ensures accurate withdrawals.
Yes, rimi99 is fully mobile-friendly. You can easily log in by visiting rimi99.cam from any Android or iOS smartphone browser. Without downloading a separate app, you can access all features on the site — games, deposits, and withdrawals — from your mobile.
Deposits and Withdrawals
Deposits to rimi99 via bKash are generally instant — in most cases the balance is added within a few seconds to a few minutes. The minimum deposit amount is ৳500. If there is a delay due to network issues, contact live chat with your payment reference.
Yes, at rimi99 you can deposit and withdraw using all mobile banking methods — bKash, Nagad, Rocket, and Upay. Bank transfers from Dutch-Bangla, City, BRAC, Islami, Sonali Bank, and others are also supported. The minimum deposit for each method is ৳500.
Withdrawals from rimi99 are generally completed within 10 to 45 minutes. The minimum withdrawal amount is ৳1,000. The process is faster for verified accounts. Bank transfers may take slightly longer due to the bank's own processing times.
rimi99 does not generally charge extra fees for deposits or withdrawals. However, mobile banking operators (bKash, Nagad, Rocket, Upay) may apply their own service charges in accordance with their own policies. It is a good idea to check the charge details in the relevant app before making a transaction.
If your balance does not appear within 15 minutes of depositing, contact rimi99 live chat with a screenshot of the payment and the transaction ID. Our support team is active 24/7 and will resolve the issue quickly. Never send money directly to any number — always use the official payment gateway.
Games and Gameplay
You can bet on various tournaments in rimi99's cricket section, including BPL, T20 World Cup, and IPL. Both live betting during matches and pre-match betting before the match starts are available. A minimum bet amount is specified. Understand the odds well before placing a bet and play within your budget.
rimi99's slots section features games from top providers including PG Soft, Pragmatic Play, and JILI. Many popular titles are available to play, including Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace. A demo mode to try games for free may be available for all games.
RTP (Return to Player) is the long-term theoretical payout rate of a game — it indicates what percentage of the total amount wagered is returned to players over an extended period of play. It is not a guarantee, and each round operates independently. All games at rimi99 are run on fair play engines from verified providers.
Yes, rimi99 has Spribe's Aviator crash game and live casino table games from multiple providers including Evolution Gaming and Ezugi. You can enjoy playing with real dealers in live roulette, live baccarat, live blackjack, and many more games.
All games at rimi99 are mobile optimised. With a good internet connection, you can play smoothly from a smartphone browser. For the best experience with live games or high-graphics slots, use a stable Wi-Fi or 4G connection.
Click the "Bingo Fishing" or "Dragon Hatch" links directly in the top menu of rimi99 to go to the detailed page for that game. Dragon Hatch is a popular slot game from PG Soft. A large collection of JILI fishing and bingo games is also available at rimi99.
Bonuses and Promotions
The rimi99 welcome bonus is a 100% match bonus on your first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000, you receive a further ৳1,000 as a bonus, making your total balance ৳2,000. To receive the bonus, use the relevant promo code (if applicable) when making your first deposit.
A 25x wagering requirement applies to the rimi99 welcome bonus. This means that once you have wagered 25 times the bonus amount, your winnings from the bonus become withdrawable. For example, for a ৳1,000 bonus, you would need to place a total of ৳25,000 in bets. Full details are available on the bonus terms and conditions page.
The rimi99 VIP program has four levels — Bronze, Silver, Gold, and Platinum. You can move up to higher levels gradually through regular play. The maximum weekly cashback is 0.2% at Bronze level, 0.5% at Silver, 0.8% at Gold, and up to 1.0% at Platinum.
In most cases, bonus balance can be used on slots, fishing, and casino games. However, some bonuses may be for specific game categories. Read the relevant terms and conditions carefully before accepting a bonus. For more details, ask rimi99's live chat support.
Yes, rimi99 offers special promotions during various festivals and sports seasons. Extra bonuses or free bet opportunities may be available during important occasions such as Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, or BPL. Check the promotions page on the site regularly to stay updated on the latest offers.
Safety and Responsible Gaming
rimi99 uses SSL encryption technology to keep personal and financial information secure. Our platform follows fair play principles and all transactions are completed through encrypted channels. Never share your password with anyone and always use the official rimi99.cam site.
No, rimi99 is only for users aged 21 and above. Minors are not permitted to create accounts and documents may be requested to verify age. We firmly believe that responsible gaming creates a safe online environment.
rimi99 gives the highest priority to responsible gaming. You can set deposit limits, betting limits, or a temporary break (self-exclusion) on your own account if you wish. Let our live chat support know and our team will assist you. Visit the "Responsible Gaming" page for more information.
To take a self-exclusion or a temporary account break, contact rimi99's 24/7 live chat support or email [email protected]. Our team will process your request promptly. You will not be able to log in to your account during the break.
The fastest way to get help at rimi99 is through live chat inside the site — it is available in Bengali 24/7. If you want to share detailed information, you can email [email protected]. Our trained support team is ready to help through both channels.
Still have questions?
Contact support — our Bengali live chat team is by your side 24/7.